By creating an account and using our platform, you agree to be bound by these Terms & Conditions. Please read this document carefully before registering or placing any wagers.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you (the "Player" or "User") and ez888 (the "Operator," "We," "Us," or "Our"). By accessing this website, creating an account, or placing any wagers on the ez888 platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, along with our Privacy Policy and Responsible Gaming guidelines.
For the purposes of these Terms & Conditions, the following definitions apply:
By registering an account on ez888, you confirm that:
To register an account and use the ez888 Platform, you must meet all of the following eligibility criteria:
You must be at least 21 years of age. ez888 strictly prohibits minors from accessing or using the Platform. We reserve the right to request proof of age (government-issued ID, driver's license, passport, or similar document) at any time. Accounts found to belong to individuals under 21 years of age will be immediately suspended, and all winnings will be forfeited.
You must be a resident of Indonesia or physically located within Indonesian territory when accessing the Platform. ez888 is designed to serve the Indonesian market. We use IP geolocation and other technical measures to enforce this requirement. Access from jurisdictions where online gambling is prohibited is strictly forbidden.
You must have the legal capacity to enter into binding contracts under the laws of your jurisdiction. If you are subject to any legal restriction that prevents you from entering into this agreement, you must not use the Platform.
Each Player is permitted to hold only one account on ez888. Creating multiple accounts (also known as "duplicate accounts" or "multi-accounting") is strictly prohibited and will result in immediate account suspension and forfeiture of all balances and winnings across all associated accounts.
You are solely responsible for ensuring that your use of ez888 complies with all applicable laws and regulations in your jurisdiction. Online gambling is subject to varying legal frameworks across Indonesia. By using this Platform, you represent that your participation is lawful under the laws applicable to your location.
To create an account, you must provide accurate, current, and complete information during the registration process, including but not limited to:
You agree to keep this information up to date. Providing false, inaccurate, or misleading information constitutes a material breach of these Terms and may result in immediate account suspension.
ez888 operates a Know Your Customer (KYC) verification process to comply with international anti-money laundering (AML) standards and to protect the integrity of the Platform. You may be required to submit identity verification documents (such as a photocopy of your Indonesian ID card, driver's license, or passport) before making your first withdrawal or at any time thereafter. Failure to complete KYC verification when requested will result in withdrawal restrictions.
You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. Any activity conducted through your account will be deemed to have been authorized by you. If you suspect unauthorized access to your account, you must notify ez888 customer support immediately via live chat or email at [email protected].
Accounts are personal and non-transferable. You may not sell, transfer, or otherwise assign your ez888 account to any other person or entity.
ez888 supports deposits and withdrawals via the following Indonesian payment methods:
All transactions are processed in Indonesian Rupiah (IDR). We do not accept deposits or withdrawals in foreign currencies.
Deposits are typically credited to your ez888 Account Balance instantly upon confirmation from the payment processor. In rare cases where a deposit is delayed, contact customer support with proof of payment (transaction receipt or bank confirmation). ez888 does not charge any fees for deposits, though your bank or e-wallet provider may impose their own transaction fees.
Withdrawal requests are processed during Indonesian banking hours (Monday to Friday, 09:00–16:00 WIB, excluding public holidays). Withdrawals to verified accounts are typically completed within 30 minutes to 2 hours during banking hours. First-time withdrawals or withdrawals from unverified accounts may require additional processing time for KYC review. ez888 reserves the right to request additional documentation before processing any withdrawal.
Minimum deposit: Rp 50,000. Minimum withdrawal: Rp 100,000. Maximum daily withdrawal limits vary by account status and may be adjusted at ez888's discretion. Contact customer support for information on your current withdrawal limits.
ez888 operates a strict AML policy. Withdrawals must be made to a payment account registered in the Player's own name. Third-party withdrawals are not permitted. All deposits must be wagered at least once (1x rollover requirement) before withdrawal to prevent the Platform from being used for money laundering purposes.
ez888 may offer various bonuses, free bets, and promotional incentives from time to time, including but not limited to welcome bonuses, deposit match bonuses, reload bonuses, cashback offers, and loyalty rewards. Bonus eligibility is determined by ez888 at its sole discretion and may be restricted based on account status, geographic location, or Player history.
All bonuses are subject to wagering requirements (also known as "rollover" or "playthrough" requirements), which specify the number of times bonus funds must be wagered before they can be converted into withdrawable cash. Wagering requirements vary by promotion and will be clearly stated in the bonus terms. For example, a bonus with a 10x wagering requirement on a Rp 100,000 bonus means you must wager Rp 1,000,000 before the bonus becomes withdrawable.
Not all games contribute equally toward bonus wagering requirements. Typical contribution rates are as follows:
Specific bonus promotions may have different contribution rates — always check the individual promotion's terms.
Bonuses are typically valid for 30 days from the date of issue unless otherwise stated. Unused bonuses and any associated winnings will expire at the end of the validity period.
ez888 reserves the right to cancel bonuses, void winnings, and suspend accounts in cases of suspected bonus abuse, including but not limited to: creating multiple accounts to claim bonuses, colluding with other players, placing opposite bets to artificially meet wagering requirements, or exploiting software errors or loopholes. All bonus decisions made by ez888 are final.
All Players must engage in fair play. Cheating, collusion with other players, use of automated betting software (bots), exploitation of software bugs, or any other form of fraudulent behavior is strictly prohibited and will result in immediate account termination and forfeiture of all funds.
All game outcomes on ez888 are determined by certified Random Number Generators (RNG) or, in the case of live dealer games, by physical dealers operating in licensed studios. Game results are final and cannot be altered. If you believe a game has malfunctioned, you must contact customer support immediately and refrain from playing further until the issue is resolved.
ez888 reserves the right to impose betting limits on any Player or betting market at any time without prior notice. Such limits may be imposed to manage risk, prevent bonus abuse, or comply with responsible gaming policies.
ez888 reserves the right to void bets in cases of obvious error (such as incorrect odds displayed due to technical malfunction), match-fixing suspicions, or where a bet has been placed after the outcome of the event is already known. In such cases, stakes will be refunded.
The ez888 Platform is provided "as is" without any warranties of any kind, either express or implied. We do not guarantee that the Platform will be available at all times, error-free, or free from viruses or other harmful components.
ez888 is not liable for any losses resulting from technical failures, internet connectivity issues, server downtime, or force majeure events beyond our reasonable control. In the event of a technical malfunction that affects game outcomes, affected bets may be voided at ez888's discretion.
ez888 is not responsible for the performance, availability, or security of third-party payment processors, banking institutions, or e-wallet providers. Any disputes related to payment processing should be directed to the relevant third-party service provider.
In no event shall ez888's total liability to you for all claims arising from or related to your use of the Platform exceed the total amount you have deposited into your account in the six months preceding the claim.
ez888 reserves the right to suspend or terminate any Player account at any time, with or without notice, for any reason including but not limited to:
In the event of account suspension, any remaining balance may be withheld pending investigation. If ez888 determines that the suspension was justified, all balances and winnings may be forfeited.
Players may request account closure or self-exclusion at any time by contacting customer support. Self-exclusion is a responsible gaming tool designed to help Players who feel they need a break from gambling. Self-exclusion periods can range from 24 hours to permanent closure. For more information, please refer to our Responsible Gaming page.
These Terms & Conditions are governed by and construed in accordance with international gaming regulations and the laws applicable to online betting platforms operating under the ez888 license. Where local Indonesian law conflicts with these Terms, the more restrictive provision shall apply.
In the event of any dispute arising from your use of the ez888 Platform, you agree to first attempt to resolve the matter informally by contacting our customer support team. Most disputes can be resolved quickly through direct communication. If a dispute cannot be resolved informally within 14 days, you agree to submit the matter to binding arbitration in accordance with international arbitration rules.
If you have a complaint about any aspect of the ez888 service, please contact us at [email protected] with a detailed description of your concern. We aim to respond to all complaints within 48 hours and resolve them within 14 days.
If you have any questions about these Terms & Conditions, or if you need assistance with any aspect of your ez888 account, please contact our customer support team:
For questions related to responsible gaming, self-exclusion, or deposit limits, please visit our Responsible Gaming page or contact support directly.
Acknowledgment: By using the ez888 Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in full. If you do not agree with any provision of this agreement, you must cease using the Platform immediately.
You must be 21 years or older to register and play on ez888.
Available to residents of Indonesia only. IP geolocation enforced.
All transactions in Indonesian Rupiah (IDR). No currency conversion.
Identity verification required before first withdrawal. Have your ID ready.
All bonuses subject to wagering requirements. Check each promotion's specific terms.
Self-exclusion and deposit limits available. See Responsible Gaming.
Our customer support team is available 24/7 to answer questions about these Terms & Conditions.
Visit FAQ PageOur customer support team is here to help clarify any aspect of these Terms & Conditions.